POLICY

1) SCHEDULE

I offer lessons Monday-Thursday, with re-scheduled lessons possible on Thursday or Friday. Students should arrive at the agreed time for the lesson.

 

Should I be ill or need to cancel a lesson, you will not be billed for those missed lessons. I will be away from time to time due to other work commitments, and will do my best to make you aware of any travel dates at least 2 weeks before any lessons this may affect.

 

2) PAYMENT

Lessons are to be paid for on a monthly basis. I will send out invoices for all lessons in the month in the last week of each month, with the payment due on the 1st of the upcoming month. For example, for January lessons, you’ll receive an invoice on 25th Jan, with payment due by 1st February. Late payments made in the next calendar month will incur a late fee of £5 to be added to the next month’s invoice.

 

All payments should be made by bank transfer unless otherwise agreed. Bank details for payment will be provided with all invoices sent.

 

3) CANCELLATIONS/MISSED LESSONS

Students/parents should be in contact as soon as they are aware they need to miss a lesson. I keep a 72-hour late cancellation policy, which means any cancellations within 72-hours of the lesson will be included on the monthly invoice at the usual cost.